Privacy policy

Last Updated: December 30, 2025

Welcome to Grinista. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”), make a purchase, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your personal information as described in this policy. If you do not agree, please do not use our Services.

Information We Collect

We may collect the following types of personal information when you use our Services:

  • Contact Information: Name, email address, shipping and billing address, phone number.
  • Payment Information: Credit/debit card details, payment confirmation, and transaction history.
  • Account Information: Username, password, preferences, and settings.
  • Usage Data: Information about how you interact with our Site, including IP address, browser type, device information, pages viewed, and items added to cart.
  • Communications: Records of customer service inquiries, feedback, or survey responses.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, manage your account, and provide customer support.
  • To communicate with you about products, offers, promotions, and updates (you may opt out at any time).
  • To improve our Site, products, and customer experience.
  • To prevent fraud, ensure security, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it only in the following circumstances:

  • With trusted service providers (e.g., payment processors, shipping carriers, IT support) who assist in operating our business.
  • If required by law, regulation, or legal process.
  • In connection with a business transfer, such as a merger or acquisition.
  • With your consent or at your direction.

Shopify

Our store is hosted on Shopify Inc., which provides us with the online platform to sell our products. Your data is stored through Shopify’s secure systems. For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Object to or restrict certain data processing.
  • Data portability.

To exercise these rights, contact us at support@grinista.com. We will respond within a reasonable timeframe.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect any changes. Continued use of our Services constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please email us at support@grinista.com